As the short-term rental industry grows increasingly competitive, amenities can help a property stand out.
But hosts are increasingly relying on standout amenities – like pools, hot tubs and even mini golf — to beat the competition.
Mark Lumpkin, head of marketing and sales for STR Cribs, a company that installs high-end amenities at short-term rentals, says guests “want that property to be part of their experience, it’s not just a place to rest their head.”
It’s leading to an “amenities arms race,” Lumpkin said, with hosts in an ever-escalating battle for guests. Additions can be as simple as full-length mirrors in bedrooms and as unique as themed pools and golf simulators.
The post-pandemic travel boom is partly responsible for the shift in traveler expectations, said David Krauss, co-founder and CEO of Rent Responsibly.
And the type of guest can also be a factor, with Rent Responsibly finding that families and “wellness or adventure travelers” are the top two audiences for short-term rental marketing. Krauss noted both groups can expect high-end amenities, from on-site activities for kids to meditation rooms.
With a new pressure to understand the target audience, including what amenities travelers may expect, smaller short-term rental operators can find it challenging to compete.
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